Behavior & Etiquette at Workplace

Session Objective:- "Understand different behavior or etiquette need to be exhibited at the workplace".

Workplace Behavior and Etiquette refers to the rules and regulations we should follow in our professional environment so that our work runs smoothly, there is respect among all, and a positive atmosphere is maintained. It helps us to interact with our coworkers in a professional and respectful manner.

Key Guideline:
--------------

@ Professionalism

1. Respect for others: It is important to respect everyone, whether they are above or below you. Everyone has their own importance.
2. Punctuality: Coming to work on time and meeting deadlines properly shows that you respect others' time.
3. Dress Code: Your attire is very important. You should dress properly and professionally as per company rules.

@ Communication Etiquette (Habit of communication)

1. Clear and polite speech: Be clear and polite in your emails, phone calls or messages. Do not use angry or insulting language.
2. Listening is also important (Listening skills): When someone is talking to you, you should listen carefully without interrupting.
3. Non-verbal communication: Your body language, facial expressions and eye contact also say a lot. So keep this in mind while talking.

@ Teamwork and Collaboration (Working together with the team)

1. Working together: Understand the importance of your coworkers and respect them. Everyone should work together so that the team can achieve the goals.
2. Giving credit: When someone's work is good, then credit must be given to him. This shows professionalism.
3. Giving and taking feedback: If you get feedback, then take it positively. This gives you a chance to improve your work.

@ Time Management 

1. Staying organized: It is important to plan and prioritize work. Try to complete work on deadline.
2. Avoiding distractors: Personal things should be avoided during work hours so that you can focus on your work.

@ Workplace Relationships 

1. Understanding boundaries: It is good to be friendly with your colleagues, but it is important to always understand professional boundaries.
2. Handling conflict seriously: If there is a disagreement, resolve it calmly and professionally. Focus on the issues, not personal things.

@ Workplace Hygiene and Environment 

1. Cleanliness: It is important to keep your place clean and tidy. If you have a shared space (like a kitchen or conference room), keep it clean.
2. Use public spaces properly: If you use a shared space, it is important to keep it clean.

@ Ethical Behavior (Naitik vyavhaar)

1. Honesty and honesty: It is important to maintain honesty and honesty in your work. Never use any unfair means in your work.
2. Confidentiality (Gopniyata): Do not share important company information with unauthorized people.

@ Workplace Conflicts:

1. Miscommunication: When one person's point is conveyed to another person in the wrong way.
2. Workload Issues: When one employee gets more work and another less, or when deadlines are not clear.
3. Personality Clashes: When two people clash because of their personal views or attitudes.
4. Role Confusion: When an employee is confused about his or her role or responsibilities.

@ Resolve Workplace Conflicts:

1. Focus on the Problem, Not the Person: When resolving a conflict it is important that you do not target anyone's personal character. The main focus should be on how the problem is resolved, not who made the mistake. When you use "I" statements instead of "You" (e.g., "I feel that..." or "I am feeling troubled"), this is more effective because it reduces defensiveness.

@ Use of Technologies in Workplace:

1. Email and Instant Messaging: Emails, instant messaging tools (like Slack, Microsoft Teams) are used to make communication between team members fast and efficient.
2. Video Conferencing: Tools like Zoom, Microsoft Teams, Google Meet are used to organize meetings for remote teams. This is especially helpful for remote working and global teams.
3. Collaboration Tools: Tools like Google Docs, Microsoft OneDrive, Trello, and Asana allow teams to work together on projects, share documents, and update tasks in real-time.
4. Automated Scheduling: Tools like Google Calendar and Microsoft Outlook automate scheduling, which helps organize meetings, deadlines, and events.
5. Data Storage: Cloud storage platforms like Google Drive, Dropbox, and OneDrive allow businesses to store data securely and access it from anywhere, anytime.
6. Data Protection: Technology is also used to protect sensitive data, such as encryption tools, firewalls, and secure VPNs. This protects the company's data and employees' personal information from hacking.
7. Two-Factor Authentication (2FA): 2FA is used to secure the accounts of employees and customers. It provides an extra layer of security.